Aftersales Controller

Description

Our client based in West Bromwich are looking for an experienced Aftersales Controller to join their busy team on a temporary basis.

Duties include but are not limited to:

  • Answer inbound calls and emails from customers
  • Logging all job notifications on SAP
  • Generate quotations and follow up outstanding quotes
  • Schedule tyre fitters to jobs
  • Monitor and control the WIP and keep customer updated
  • Liaise with Tyre Inventory Controller in relation to stock control

Excellent customer service skills are a must and the ideal candidate will also have strong administration skills with impeccable attention to detail.

Good IT and Microsoft skills are needed and SAP knowledge is desirable but not essential.

Working hours: Monday-Friday 8.00am-5.00pm

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