Customer Service Representative

Description

Our client based in the Walsall area are currently recruiting for a Customer Service Representative to join their team on a full time, permanent basis.

They are looking for the successful candidate to start on 13th September 2021.

Main duties include but are not limited to:

  • Answering all customer enquiries via telephone and email.
  • Resolve customer complaints.
  • Handle any tracking issues and deal with customer credits.
  • Liaise with internal and external departments to ensure smooth running.
  • Communicate effectively with customers.

The ideal candidate will:

  • Have worked within a similar role in the Manufacturing/Production industry.
  • Have good IT skills.
  • Second language is advantageous – Italian, French.
  • Be able to think logically.

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Application for Customer Service Representative

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