Description

Our client based in the Walsall area are currently recruiting for a Customer Service Representative to join their team on a full time, permanent basis.

They are looking for the successful candidate to start on 13th September 2021.

Main duties include but are not limited to:

• Answering all customer enquiries via telephone and email.
• Resolve customer complaints.
• Handle any tracking issues and deal with customer credits.
• Liaise with internal and external departments to ensure smooth running.
• Communicate effectively with customers.

The ideal candidate will:

• Have worked within a similar role in the Manufacturing/Production industry.
• Have good IT skills.
• Second language is advantageous – Italian, French.
• Be able to think logically.