Service Controller

Description

We are currently recruiting for an experienced Service Controller to join our client in their office based in West Bromwich.

This role is extremely fast-faced and varied, so the ability to multitask and work well under pressure is essential.

  • Produce service schedules, confirm with customers and communicate to engineers
  • Communicate with customers regarding TOA’s, breakdowns and planned services
  • Deal with any invoice queries in a timely manner
  • Arrange third party jobs as required through approved suppliers
  • Ensure timesheet data is accurate and up-to-date to allow smooth processing of jobs
  • Closely monitor all WIP, correcting any tasks or errors that would prevent timely completion of jobs

The ideal candidate will be an excellent communicator with first-class customer handling skills. Knowledge of Excel is essential and any SAP experience is beneficial

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